RETURN & EXCHANGE POLICY

ALL SALES ARE FINAL.

Slide Labs does not accept returns, refunds, or exchanges for change of mind, incorrect purchases, compatibility issues, or unwanted items.

DEFECTIVE PRODUCTS

If you believe an item is defective, please contact Slide Labs at slidelabs1@gmail.com or bring the item to our store as soon as possible.

Defective items will be inspected and/or tested by Slide Labs before any replacement, exchange, or other resolution is approved.

If the item is confirmed to have a manufacturing defect, Slide Labs may, at its discretion:

• Exchange the item for the same product, if available;

• Provide a comparable replacement;

• Assist with the manufacturer's warranty process; or

• Provide another appropriate resolution when required.

Defective products are not automatically eligible for a cash refund.

NOT CONSIDERED DEFECTIVE

Returns or exchanges will not be accepted for damage or problems resulting from:

• Improper installation, wiring, setup, programming, or use

• Crash, impact, abuse, misuse, or neglect

• Water, moisture, excessive heat, or physical damage

• Incorrect voltage, polarity, gearing, soldering, or electrical connections

• Normal wear and tear

• Modification, disassembly, or alteration of the product

• Compatibility issues when the product itself is functioning properly

ELECTRONICS & INSTALLED PRODUCTS

Electronics, motors, ESCs, servos, gyros, receivers, transmitters, batteries, chargers, and other electronic components are final sale once purchased.

Installation or setup performed by Slide Labs does not change the manufacturer's warranty terms. Products damaged through use, crashes, improper settings, or modifications are not considered defective.

MANUFACTURER WARRANTIES

Some products are covered by a manufacturer's warranty. Warranty eligibility and remedies are determined by the manufacturer and may require the customer to contact the manufacturer directly.

Slide Labs will make reasonable efforts to assist customers with legitimate warranty claims but cannot guarantee approval by the manufacturer.

SPECIAL ORDERS & SERVICES

Special-order items, deposits, labor, installation, setup, tuning, repair services, track fees, rental fees, event entries, and other services are non-refundable.

CONTACT

For questions regarding a potentially defective product, contact:

Slide Labs
Email: slidelabs1@gmail.com

By completing a purchase with Slide Labs, the customer acknowledges and agrees to this Return & Exchange Policy.