SLIDE LABS SHIPPING POLICY

Thank you for shopping with Slide Labs. Please review our shipping policy before placing your order.

ORDER PROCESSING & FULFILLMENT

Online orders are fulfilled twice per week, on Monday nights and Friday nights.

Orders will generally be prepared during the next scheduled fulfillment period after the order is placed.

• Orders placed over the weekend will generally be fulfilled Monday night.

• Orders placed Tuesday through Friday will generally be fulfilled Friday night.

Orders placed close to a fulfillment period may be processed during the following fulfillment period.

Please note that fulfillment does not necessarily mean your package will be picked up or scanned by the shipping carrier that same night. Tracking information may not update until the carrier receives and scans the package.

Fulfillment times may be affected by holidays, sales, events, severe weather, product releases, or unusually high order volume.

SHIPPING & DELIVERY

Shipping rates and available shipping methods are displayed at checkout.

Delivery estimates shown at checkout generally refer to the carrier's estimated transit time and do not include Slide Labs' fulfillment time unless specifically stated otherwise.

Carrier delivery dates are estimates only and are not guaranteed by Slide Labs. Delays caused by the shipping carrier, weather, holidays, or other circumstances outside of our control may affect delivery times.

BATTERIES & AEROSOL PAINT

Batteries and aerosol paint products may only be shipped using an eligible ground shipping service.

Due to carrier and hazardous-material transportation restrictions, batteries, aerosol paint, and certain other restricted products cannot be shipped using services that require air transportation.

If your order contains one of these products and you select an incompatible or expedited shipping method at checkout, your order will be changed to an eligible ground shipping service.

Selecting or paying for an expedited shipping method does not override these restrictions and does not guarantee expedited delivery.

If the amount paid for the selected shipping method is higher than the cost of the eligible ground shipping service used, Slide Labs may refund the applicable shipping-cost difference.

Orders containing both restricted and unrestricted products may be shipped together using an eligible ground service or divided into separate shipments at Slide Labs' discretion.

If you are unsure whether an item is subject to shipping restrictions, please contact us at slidelabs1@gmail.com before placing your order.

TRACKING INFORMATION

When tracking is available, tracking information will be provided after your order has been prepared for shipment.

Please allow time for the carrier's tracking system to update. Receiving a tracking number does not necessarily mean the carrier has physically received or scanned the package.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an error in your shipping address, contact us as soon as possible at slidelabs1@gmail.com.

We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made once an order has been processed or shipped.

Slide Labs is not responsible for packages delivered to an incorrect address provided by the customer.

LOST, STOLEN, OR MISSING PACKAGES

If tracking shows that your package was delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the shipping carrier.

Slide Labs is not responsible for packages that are lost or stolen after the shipping carrier confirms delivery to the address provided with the order.

If a package appears to have been lost while in transit, please contact us at slidelabs1@gmail.com. We will make reasonable efforts to assist with the carrier's investigation or claim process when appropriate.

DAMAGED SHIPMENTS

If your order arrives damaged during shipping, please contact us at slidelabs1@gmail.com as soon as possible.

Please provide:

• Your order number

• Photos of the damaged product

• Photos of the shipping box and packaging

• Photos of the shipping label

• A brief description of the damage

Please keep all original packaging and shipping materials until the issue has been resolved.

This information may be required to submit a claim with the shipping carrier.

RETURNED OR UNDELIVERABLE PACKAGES

Packages returned to Slide Labs because of an incorrect or incomplete address, refusal of delivery, failure to accept or retrieve the package, or another delivery issue may require additional shipping charges before the order can be shipped again.

Original shipping charges are non-refundable unless otherwise required by law.

ORDER CHANGES & CANCELLATIONS

If you need to change or cancel an order, please contact us as soon as possible at slidelabs1@gmail.com.

We will make reasonable efforts to accommodate your request. However, orders cannot be changed or canceled once they have been shipped.

RETURNS & DEFECTIVE PRODUCTS

All product sales are final except in cases involving eligible defective products.

Returns, defective products, and warranty claims are subject to our separate Return & Exchange Policy.

CONTACT US

If you have questions regarding your order, shipping method, or delivery, please contact:

Slide Labs
Email: slidelabs1@gmail.com

By placing an order with Slide Labs, you acknowledge and agree to this Shipping Policy.